Privacy Policy

Introduction

stabilonexus.top AS ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website stabilonexus.top or use our food cost forecasting services.

This policy applies to all users of our website and services. By accessing stabilonexus.top or using our services, you consent to the data collection and use practices described in this Privacy Policy.

Data Controller Information

stabilonexus.top AS is the data controller for the personal information we collect and process. Our contact details are:

Data Collection

We collect various types of information to provide and improve our services. The data we collect includes both personal information you provide directly and information collected automatically through your use of our website.

Information You Provide

• Contact information (name, email address, phone number)
• Company information (business name, address, industry type)
• Communication preferences and enquiry details
• Service requirements and business specifications
• Financial and operational data for forecasting services

Information Collected Automatically

• Website usage data and analytics information
• Device information (IP address, browser type, operating system)
• Cookies and tracking technologies data
• Page views, time spent on pages, and navigation patterns

How We Use Your Information

We process your personal data for specific purposes and only where we have a legal basis to do so. How we use your information depends on the services you use and your relationship with us.

Primary Uses

• Providing food cost forecasting services and consultation
• Responding to enquiries and customer support requests
• Processing service agreements and billing
• Improving our services and developing new offerings
• Ensuring website security and preventing fraud

Marketing and Communications

With your consent, we may use your contact information to send you marketing communications about our services, industry insights, and relevant business opportunities. You can opt out of marketing communications at any time.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract performance: Processing necessary for providing our services
• Legitimate interests: Business operations, security, and service improvement
• Consent: Marketing communications and non-essential cookies
• Legal obligations: Compliance with Norwegian and EU laws

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in delivering our services
• For legal compliance or to protect our rights and interests
• In connection with a business transfer or acquisition
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our typical retention periods are:

• Customer data: For the duration of the service relationship plus 7 years
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Website analytics: 26 months from collection
• Legal and compliance records: As required by Norwegian law

Your Rights

Under GDPR and Norwegian data protection laws, you have several rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us at [email protected] or +47 21720986.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding data protection matters, please reach out to us:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or your local supervisory authority.